MindMatrix - Powered by Kayako Help Desk Software
Search for articles: To find answers to your questions, enter topics into the search bar below. For example, type: "How do I share contacts?" or "Notifications".


RSS Feed
Latest Updates
Jul
18
Issue with tasks in Mindmatrix resolved
Posted by The Mindmatrix Team on 18 July 2018 03:52 PM
To all customers:
 
Thank you for your patience. The issue effecting tasks in Mindmatrix is now resolved.

 


Read more »



Jun
19
Latest Software Release Notes for June 19, 2018
Posted by The Mindmatrix Team on 19 June 2018 06:25 PM

New updates are available from Mindmatrix. To learn more, click here.


Read more »



Jun
7
Your Mindmatrix account has been updated with new TOS
Posted by The Mindmatrix Team on 07 June 2018 10:15 AM

This week, your Mindmatrix account is being updated with new Terms of Service/Use.

Make sure you login to accept these terms to continue using services with our support team or access Mindmatrix software.

To read our new terms of service, click here.


Read more »



May
25
Important Notice - Update to Microsoft Dynamics integration
Posted by The Mindmatrix Team on 25 May 2018 11:57 AM

Notice for all Microsoft Dynamics users with integrations with Mindmatrix

Due to a recent API update, syncing to Microsoft Dynamics will be disabled until May 28th, 2018.

This is to provide support for the opportunity syncing beta release to Mindmatrix.

If you are a current user of Microsoft Dynamics and would like to continue to sync your contacts to Mindmatrix during this off period, please see our instructions for manually importing lists.

 

Best,

Client Services


Read more »



May
16
Get ready for GDPR!
Posted by The Mindmatrix Team on 16 May 2018 03:37 PM

If you've been following our GDPR awareness campaign for the past 60 days, you may already be aware of the changes you need to make to your GDPR affected contacts by May 25th, 2018.

If you're not--don't worry--you still have time to prepare.

Please review our detailed support article on steps you can take to ensure you are properly tracking compliance in Mindmatrix.

You can review our advice here.

If you missed our latest announcement from May 15th, click here!

Remember to also consult your own legal resources to ensure that you are properly adding only consented contacts to your lists once GDPR goes into effect!


Read more »