How Do I View Reports on SMS Messages? - Powered by Kayako Help Desk Software
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Knowledgebase: SMS
How Do I View Reports on SMS Messages?
Posted by The Team at Mindmatrix on 30 December 2013 03:06 PM

You can view complete reports on SMS messages by completing the following steps:

Select the sms message and click on the "stats" icon.

 

In the reporting page, view the following tabs: the number of messages sent, delivered (this is receipt of message), failed, no result/queued (you will see this before the final report processes), activity, delivered, failed, no result, and recipients.

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