Knowledgebase: Email
How do I create an email template?
Posted by The Team at Mindmatrix on 11 August 2015 09:08 AM
  • To create a template, click on Setup, then Asset Management > Templates > Email > Create.


  • Hit “Go” on the window that opens, you do not need to select “Yes”

  • Type in the name of the email template, write a description, and give the email template a filter to organize it. Then click “Next”.

  • Click “Next” again.

  • To import an email design, copy and paste the html design code into the blank text box, and then click "import". 

  • If you import a pre-existing template stored on the platform, click on the wire-frame tab, and then select a design.

  • If you wish to start from scratch, click "close", on the lower left-hand corner of the modal. 

  • To make to work easier to see, put the editor into full-screen mode.

  • To add new sections to the email, such as text, images, and call to action buttons, click on "smart objects"

  • Drag and drop the item onto the template. 


  • If you change your mind about adding a smart object, simply drag and drop the item to the trash can icon in the upper lift hand corner of the screen,  


  • If you drop the new item on top of an existing objects you use the arrow keys to fine tune the position of the new object relative to the old object. 

  • Choosing an item from "advanced objects", "Headers", "Company Footers" and "Personal Footers" will allow you to drag and drop pre-designed combinations of text and images.


  • To edit the formatting, (i.e. size, background color, etc.) of a template section, click on the section and then select the gear icon on the cells palette that appears.



  • Select your settings and then click "apply CSS"

  • To edit the content in a section of the template, click on the section you would like to edit. To edit text, click on a text box and enter your new content.

  • To edit an image or video, click on the "select image" or "select video" box.

  • Then apply your settings in the popup box

  • To edit your preview how the message might look, click "preview".

  • If you are satisfied, click "save".

  • Then click "next"

  • And then hit close


  • For information on how to edit a completed template, and add on additional descriptors and filters, click here.



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