• In the email template editor, click on the </> which is under Insert tab, which is our field chooser. For information on how to access the template editor, click here.

• Select the type of personalization you would like to add.
• User fields will be selected by default. These control what information shows up about the User sending the email.
• Company fields are your company contact information.
• Contact fields will let you show information about the recipient in the email.

• For example, in order to personalize an email, I would select ”contact fields”, then I would select “First Name”.

• Select the “Type” of field you are inserting. A conditional field will only show certain data if a particular criteria is met. A non-conditional field will just show the data as long as it exists.

• If you select conditional, you will see several options for the rules you want to setup to display data

• Enter a value or leave the Enter Value field blank. Then click “Insert & Finish” if you’re done.

• Tailor or style the content you want to appear. You can even put other personalization fields inside of conditions, like in the example below:

• Everything between the two [if] [/if] brackets will be displayed following your rule. In the example above, If the value for a contact’s first name is available in the database, then this email will show “Hi Stacy Smith,” at the top.

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