Knowledgebase: Email
How do I review reports on emails I send?
Posted by The Team at Mindmatrix on 13 August 2015 07:14 AM
  • Mindmatrix allows you to use a variety of metrics to measure the effectiveness of your emails, the most important of which is condensed into an easy to digest report. To view, these reports click on “Communicate” and then select “Email”.




  • Select the email you want to view.



  • The “Report” option will be selected by default.

  • The Stats and Activities graph shows the number of emails opened and links clicked over a given period of time. The bar below it shows total number of emails sent, total number of emails opened, the total number of links clicked, and the total number of contacts who have unsubscribed.  The delivery ratio compares number of emails sent vs number of emails bounced and the bird’s eye view shows you where your recipients are located throughout the world.


  • For additional information on the email, click on the “Views” menu.


  • “Message” shows what the email looks like to the recipient.


  • “Recipients” shows which contacts the email was sent to, what companies they are from, and how engaged they currently are.


  • “Opened” shows how many, emails the recipient opened, and how many links the recipient clicked.

  • “Bounced” shows which contacts were unable to receive the email.  
  • You can export any of these lists for your own records by clicking on the gear icon and then clicking Export.


  • “Links” shows the number of unique visits and total visits for each site.


  • Finally, “Unsubscribed” shows how many users unsubscribed from a specific email.

Interested in learning more about Mindmatrix software? Join our email list to get the latest software release notes, videos and how-to articles.

Comments (0)
Post a new comment
Full Name:
CAPTCHA Verification 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).