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How do I view comments and ratings and performance statistics on emails?
Posted by The Team at Mindmatrix on 13 August 2015 07:40 AM
  • The comments and rating sections will help you to measure how much users like or dislike a particular template. To access these menus, click on “Setup”,  then click on “Asset Management,” then “Templates”, and then select “Email”.

 

                                        

 

  • To view the rating of an email, click on the email template that interests you, and then click on “Views” and then select “Rating”.

  • This will show you how you rated the asset and the average ratings of all users. You will also see the ratings overall from each user.

 

  • To view comments, click “Comments” underneath “Views”.

  • This will show you all commentary on that particular asset.

 

  • To look up performance statistics on an email click on “Views” and then click on “Report”

 

  • This will bring up the following summary graphs.

 

  • For information on how to access a more detailed analysis of email performance, click here.




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