How do I create a tracking code for my website? - Powered by Kayako Help Desk Software
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Knowledgebase: Websites
How do I create a tracking code for my website?
Posted by The Team at Mindmatrix on 28 August 2015 10:09 AM
  • First, go to Manage, then External Tracking, then Sites.


  • Click “Create” to make a new tracking code.



  • Enter the URL of the website you would like to track and click “Save”. Make sure to include “http://” in the URL.  **NOTE ** If you are a Super Admin and need to make a public tracking code, you will see a public checkbox titled "Public Company Link" that you can mark. Public tracking codes make it possible to send page specific website notifications to various users in your company.  


  • A window will bring up a tracking code for you to add to the HTML of your website. Once you have finished copying and pasting the code, you can click “Ok”.



  • If you ever need the tracking code again for the same URL, click on “tracking code”.



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