How do I create a single contact? - Powered by Kayako Help Desk Software
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How do I create a single contact?
Posted by The Team at Mindmatrix on 09 September 2015 08:49 AM

To create a contact, click Connections, then Contacts.

 

Add any information that you would like here.  You must enter an email address or SMS number in order to save the contact.  

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As a best practice, you should enter the following information in the tabs:

  • Info

    • First Name

    • Last Name

    • Email Address

    • Company

    • Work Number

  • Address

    • Relevant information, such as Address, City, State/Province, and Postal Code

  • Preferences

    • Interest Level

    • Contact Type

    • Industry Type

    • Prospect

  • Misc Information

    • Contact Title

    • Company Website

 

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