How do I use filters? - Powered by Kayako Help Desk Software
Search for articles: To find answers to your questions, enter topics into the search bar below. For example, type: "How do I share contacts?" or "Notifications".

How do I use filters?
Posted by The Team at Mindmatrix on 09 September 2015 09:17 AM

Filters are keywords that you allow you efficiently sort and search files.

For information on how to add filters, click here.

Any filters that you have created will appear in the sidebar, beneath the label “filters”.


To sort files by a single filter, click on the filter. Click again to deselect the filter.



To sort files by multiple filters, click on the desired filters. Setting the filter to “or” will show any file that has any of the selected filters. Setting the filter to “and” will only show files that have every selected filter.


Interested in learning more about Mindmatrix software? Join our email list to get the latest software release notes, videos and how-to articles.

Comments (0)
Post a new comment
Full Name:
CAPTCHA Verification 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).