Knowledgebase: Contacts
How do I unsubscribe a contact?
Posted by The Team at Mindmatrix on 14 October 2015 12:16 PM
  • Unsubscribing contacts will remove them from your Daily Report for email opens and prevent them from receiving emails or text messages from you again.
  • Unsubscribing is the best way to ensure that a contact never receives an email from you again and is even better than deleting because they will be added to an internal list of banned email addresses for your User account.


To unsubscribe a contact, navigate to the Connections > Contact section.


Next, search for and click on the contact you want to unsubscribe.



Click the blue “Views” button and go to the “Report” section.

In the Report section, look for the Unsubscribe button. To unsubscribe them from Email or SMS messages. (SMS messages are unsubscribed by default.)

Interested in learning more about Mindmatrix software? Join our email list to get the latest software release notes, videos and how-to articles.

Comments (0)
Post a new comment
Full Name:
CAPTCHA Verification 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).