How do I Use My Service Hours and What Projects Are Included in My Hours? - Powered by Kayako Help Desk Software
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Knowledgebase: MSP Advantage
How do I Use My Service Hours and What Projects Are Included in My Hours?
Posted by The Team at Mindmatrix on 18 February 2016 05:29 PM

Mindmatrix offers programs to work with our customers each month to make sure that they are growing their marketing efforts through our Marketing and Sales Concierge service. 

As part of your service agreement, you may be eligible to work with the Client Services team on various projects related to your marketing efforts.

Project ideas include:

  • Importing contacts from business cards, excel files or CSV files you provide
  • Editing existing single email campaigns
  • Creating campaign emails with content you provide
  • Updating landing pages with content you provide
  • Updating social media posts with content you provide

MSP Advantage and IT Advantage program members can request up to 3 hours of special project hours each month.

MarketNow Concierge members can request up to 4 hours of special project hours each month.

Need a new website or custom email template?  Want additional support time or consulting hours to complete more projects each month?  We can help you out! Call 412.381.0230 or email support@mindmatrix.net for more information.

Calculate the estimated amount of time for a project using Mindmatrix's calculator!

Marketing and Sales Concierge service hours do not roll over from month to month.

Interested in learning more about Mindmatrix software? Join our email list to get the latest software release notes, videos and how-to articles.


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