How do I create a one off social media blast? - Powered by Kayako Help Desk Software
Search for articles: To find answers to your questions, enter topics into the search bar below. For example, type: "How do I share contacts?" or "Notifications".


Knowledgebase: Social Media
How do I create a one off social media blast?
Posted by The Team at Mindmatrix on 08 July 2016 11:22 AM

How to create Social One Off

Step 1: Click to expand “Communicate” and then click on “Social”.

Step 2: Click on “Create”.

Step 3: Activate the social sites. If they are already activated, then select the page or wall where the message needs to be published.

Note:

  1. The message can be published for individual users, multi-users, groups and organizations.
  2. Only the Super Admin or Corporate Marketing Team can publish the message for users, groups and organizations. For the rest, only the tab with the current users will be seen.
  3. If the message has to be sent to a particular group, only the users who are active in the group will receive the social message. The same condition is applicable for Organization.

Step 4: Select any media gallery option to select a media to be published or in case if it is just a message, then type it in the message box. Click on “Publish” to publish the message.

The message will be published on all social media sites. You can add variables in this section for messages as well. To add a variable, type it into the message. Below is a list of variables and their corresponding values in Mindmatrix:

 

Value

Exact Personalization Text

First Name

##user.FirstName##

Last Name

##user.LastName##

Email Address

##user.Email##

Company name

##user.CompanyName##

Address 1

##user.Address##

Address 2

##user.Address2##

City

##user.City##

State

##user.State##

Zipcode

##user.Zipcode##

Country

##user.Country##

Telephone

##user.Telephone##

User Website

##user.url##

Partner Company name

##organization.name##

Partner Website

##organization.url##

Partner Fax

##user.Fax##

Partner Mobile

##user.mobile##

 

For example, create a website link to a User's website automatically by typing:  Visit our website - ##user.url##. You can add to these links and also include pages. 

 

##user.url##/events/

 

Please note, that your partners or users must have the same pages in their website for this to work.

You can check the post on social sites.

Step 5: Click to expand “Communicate” and then click on “Social”.Then, click on the template.

 

Step 6: Clicking the template gives detailed information about the social one off.

Information such as which accounts the post was posted, the accompanied message, and also whether the post was successful or not can be easily viewed here.

Interested in learning more about Mindmatrix software? Join our email list to get the latest software release notes, videos and how-to articles.


Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).