How do I edit email templates in an email drip campaign? - Powered by Kayako Help Desk Software
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Knowledgebase: Email
How do I edit email templates in an email drip campaign?
Posted by The Team at Mindmatrix on 22 December 2017 12:04 PM

Go to Manage>Campaigns>Drip (Nurturing).

Next, click on the "Edit" link for the campaign you would like to edit. 

**Please note that if you are going to make changes to a drip campaign that you will need to pause the drip.  To pause the drip, click on the "Running" button and then the drip will show as "Stopped".

Then, click on the "Views" button in the top right corner of the modal window and select the "Editor" option.

From here, this is where you can make changes to the drip campaign.  To make changed to the existing template in the drip campaign, click on the pencil icon.

Click on the "Edit" link to pull up the editor for the template.

This will bring you to the email editor.  Make your changes to the email.  For more information on how to use our email editor, click here. Once you've finished making your changes, click "Save".

Then, click "Submit".

To save your changes, click "Save" and you can close out the editor.

Finally, you can start or schedule your campaigns. 

 

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