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Knowledgebase: Connectwise
Create a ConnectWise API Member
Posted by The Team at Mindmatrix on 19 April 2018 01:31 PM

Create a Connectwise API Member

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Create a new ConnectWise API Member to authenticate with AMP. 

Creating a Member

In your ConnectWise account, navigate to System > Members, then click the API Members tab.

Click the + icon to create a new member.

Create API Member

 

Enter the required information to create the new member. For License Class, choose API. 

Overview API Member

 

Set the Role ID: This role ID should include the following setting in the permissions. 

This role should include "System -> API Reports = ALL"

 

 

Generating an API Key

After you've created the new member, click the API Keys tab, then the + icon to create a new key.

Generating API Key

 

You can name the description AMP Integration, then click the Save icon. Once you do, you can copy your Public and Private Keys.

 

Make sure to save the Private Key somewhere, it cannot be accessed after you close this page! If you happen to close the page, create a new API key.

NOTE: If you create a new API Keys then old key will not get disable unless you delete the previous key.

 

After you have your Private and Public Keys - along with the Member ID you wish to route contacts and activities to. Enter this information into your integration activation under Mindmatrix User Profile.

 

Interested in learning more about Mindmatrix software? Join our email list to get the latest software release notes, videos and how-to articles.
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