GENERAL GUIDELINES:
* Please submit only one ticket per issue/request so that our team
can help you more efficiently.
* You can generate a Support ticket in two ways: by emailing us
directly at support@mindmatrix.net or via the ticket system at
http:...
In order to be successful in the MSP Advantage and IT Advantage
programs, you need to take advantage of more than just the software -
it is also important to attend consulting sessions designed to help
you improve your inbound lead generation. When custom...
In addition to online chat support, a ticket submission system and
email, you can also contact our team directly via phone.
If one of our Specialists is available, they will assist you directly
in any issues you are experiencing, or create and escalate ...
You can contact our General Support team via our Online Chat Support
[http://my.mindmatrix.net/visitor/index.php?/LiveChat/Chat/Request/_sessionID=edqiii50fik3ri8po47gcid4fsabxigt/_proactive=0/_filterDepartmentID=/_randomNumber=22/_fullName=/_email=/_prom...
MSP ADVANTAGE MEMBERS
Your MSP Advantage account comes with a base of 3 service hours for
the Premiere package. As a part of this package, you can order the
following items:
* Modifications to existing landing pages.
* Original emails with the con...
DON’T HAVE TIME TO COMPLETE THIS MONTH’S ACTION ITEMS?
WE CAN HELP.
We know you have a lot of responsibilities, and sometimes marketing
falls lower on your list of to-dos. We want to help you succeed! Here
are some tasks we can perform for you so you ca...
Once your new website by Mindmatrix is launched, you can request
changes on a monthly basis.
YOUR WEBSITE CHANGES WILL BE PUBLISHED AROUND 30 DAYS OF YOUR INITIAL
REQUEST.
Escalated timelines may be requested, but please note that the
Mindmatrix team ...
Unless otherwise noted in your contract, your MSP/IT Advantage account
comes with one Admin account and the option to have five additional
users, for a total of six accounts.
TO ADD A NEW USER ACCOUNT, EMAIL SUPPORT@MINDMATRIX.NET WITH THE
FOLLOWING INF...
