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You can add the following IP Addresses to your white list to ensure
delivery from our email servers.
(The 0/29 value indicates a range from 0-29)
63.174.23.0/24 [http://63.174.23.0/24]
206.210.87.0/29 [http://206.210.87.0/29]
206.210.87.8/29 [http...
RESPONSIVE EMAIL TEMPLATE EDITOR
FEATURE:
Along with the existing email template editor, users now have the
option to switch to the new Responsive Email Template Editor for a
mobile friendly output.
WHO WILL BE USING THIS?
This feature can be used...
You must use caution when pasting HTML from one design editor to
another and the Mindmatrix software is no exception. If you are using
a program, such as Dreamweaver, to generate the HTML- there are some
best practices to use when pasting that code into t...
* To send an email, first go to Communicate, then Email.
* To create a new email, click "Compose".
* When the window to compose your email pops up, you have two
options for creating your email: use a template or create your own
email.
...
* To create a template, click on Setup, then ASSET MANAGEMENT >
TEMPLATES > EMAIL > CREATE.
* Hit "Go" on the window that opens, you do not need to select "Yes"
* Type in the name of the email template, write a description, and
give the email temp...
* In the email template editor, click on the > which is under
Insert tab, which is our field chooser. For information on how to
access the template editor, click here
[http://my.mindmatrix.net/index.php?/Knowledgebase/Article/View/367/178/how-do-i-sen...
* A usage report will show you how many of employees are using the
email templates created in the Setup section.
* To access a usage report click on Setup, then select ASSET
MANAGEMENT, THEN Templates and then select "Email".
* Check the usage and ...
* Mindmatrix allows you to use a variety of metrics to measure the
effectiveness of your emails, the most important of which is condensed
into an easy to digest report. To view, these reports click on
"Communicate" and then select "Email".
* Sele...
* The comments and rating sections will help you to measure how much
users like or dislike a particular template. To access these menus,
click on "Setup", then click on "Asset Management," then "Templates",
and then select "Email".
* To view the ...
TO EDIT AN EMAIL TEMPLATE FIRST CLICK ON CLICK ON “SETUP,” THEN
CLICK ON “ASSET MANAGEMENT”, THEN CLICK ON “TEMPLATES”,
THEN SELECT “EMAIL”, AND THEN CLICK ON THE EMAIL TEMPLATE THAT
YOU WISH TO EDIT.
TO SEE HOW THE EMAIL TEMPLATE CURRENTLY LOOKS TO ...
There are three ways to access the reports on your drip email
campaigns. The most straightforward method is to go to "Reports", then
"Drip Campaign".
From there, click on the campaign that you would like to examine.
This will open up a...
SENDING OUT EMAILS FROM MINDMATRIX USING YOUR GMAIL ACCOUNT
Users can send Mindmatrix emails through their Gmail account, (as in
the email will use a Mindmatrix template, but will appear to have come
from Gmail), however, this will only work if the email...
In an email AB test, a user sends off two versions of an email that
have only one difference between them in order to test which version
is more effective.
To create an A/B test, go to "Reports" and then communicate, and then
create an A/B test.
Give ...
* To use the call to action feature in an email template, click on
the "Smart object" tab and then click on the drag and drop the "Call
to Action" button wherever you want it to appear on the email.
* Once you place the "Call to Action" button, the c...
Prior HTML knowledge is required to add borders to your HTML template.
Below are steps to add a border to your HTML email template.
* Open your Setup -> Asset Management -> Templates -> Email -> open
your email template.
* With your email template...
Since Mindmatrix software uses marketing IPs to send emails, certain
email addresses are banned for use to ensure the best delivery rate
for your email campaigns.
If you request a banned email address at the support desk, the request
to update your acco...
ASK CUSTOMERS TO WHITE LIST OUR IPS
The best way to ensure your emails reach your contact's inbox is to
white list our IPs.
Ask your contacts to whitelist any IPs within spf.mindmatrix.net
Mindmatrix IP Addresses to Whitelist:
63.174.23.0/24
206.21...
If you are a channel manager, marketer or admin in a Mindmatrix
Channel Program, you will want to engage with the users in your portal
to encourage adoption in addition to sending ongoing communication for
training, onboarding, and more.
_Note: If you a...
Go to Manage>Campaigns>Drip (Nurturing).
Next, click on the "Edit" link for the campaign you would like to
edit.
**Please note that if you are going to make changes to a drip campaign
that you will need to pause the drip. To pause the drip, click on t...
Go to Manage>Campaigns>Drip (Nurturing).
Next, click on the "Edit" link for the campaign you would like to
edit.
**Please note that if you are going to make changes to a drip campaign
that you will need to pause the drip. To pause the drip, click on t...
FEATURE:
This feature allows the User to use HTML snippets while creating Email
template in Editor.
WHO WILL BE USING THIS?
This feature will be used by all the Users who have access to Setup >
Asset Management > Templates.
BENEFITS:
This will p...
FEATURE:
This feature allows the User to "lock position" (i.e. cannot move the
cell or split it) and/or "lock content" (i.e. cannot change text or
image, nor can copy the content) for cell in email template creation.
These cells will be locked for any U...
Scroll to the end to download the steps in Word Document.
KEY ITEMS TO CONFIRM BEFORE SETTING UP A DRIP CAMPAIGN:
* What kind of asset is being created?
* Email template:
* The team can create a custom one, or you can choose a premade
template f...
To changes the delays in a drip campaign, begin by logging in to your
Mindmatrix account, then navigating to:
Manage > Campaigns > Drip (Nurturing).
Once you are in the Drip Campaign section of the software, choose the
campaign you wish to view and cl...
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