Knowledgebase - Powered by Kayako Help Desk Software
Search for articles: To find answers to your questions, enter topics into the search bar below. For example, type: "How do I share contacts?" or "Notifications".



RSS Feed
Knowledgebase : Websites
   

* First, go to Manage, then External Tracking, then Sites.   * Click "Create" to make a new tracking code.   * Enter the URL of the website you would like to track and click "Save". Make sure to include "http://" in the URL. **NOTE ** IF YOU A...
* To create a website template, first go to Setup, then ASSET MANAGEMENT, then Templates.   * Choose "Web" in the "FOLDER" section. * Click "Create" to start making your new website template   * Choose your personalization type (i.e. wheth...
Adding menu-buttons to a website gives visitors an easy to way to navigate web pages. To add a menu-button, go to the edit web template window, (for instructions on how to do that, click here [http://my.mindmatrix.net/index.php?/Knowledgebase/Article/View...
If you created a website or web template through the AMP software, you can customize your SEO options. First, choose the website or template that you would like to customize. Choose "Settings" to start your customization. Click on "Meta Information"...
There are two ways to view external website reports. For a brief overview go to "Reports" and then "External Tracking", and then click on the subsection also labeled "External Sites Reports".     The "Stats and Activity" box will show the total visi...
STEP 1: Click to expand the "REPORTS" menu and click the "WEB" sub-menu. Then click "WEB". STEP 2: this will bring up a WEBSITE SUMMARY REPORT. A) TOTAL WEBSITES: "TOTAL WEBSITES" is the number of websites which are active for the Users. B) ACTIVE W...