Knowledgebase - Powered by Kayako Help Desk Software
Search for articles: To find answers to your questions, enter topics into the search bar below. For example, type: "How do I share contacts?" or "Notifications".



RSS Feed
Knowledgebase : Reports
   

* A usage report will show you how many of employees are using the email templates created in the Setup section. * To access a usage report click on Setup, then select ASSET MANAGEMENT, THEN Templates and then select "Email". * Check the usage and ...
Overview of reports The "Reports section" has a variety of tools to help you measure the effectiveness of your marketing and sales campaigns. The "Communications" section allows you to measure user engagement with user emails and SMS messages. The "Conn...
MEASURING ENGAGEMENT WITH EMAIL AND SMS MESSAGES To view the performance of specific emails, click on reports, followed by communicate, followed by email.   This will open up the "Email Summary Report"     The stats and activities graph provid...
There are three ways to access the reports on your drip email campaigns. The most straightforward method is to go to "Reports", then "Drip Campaign".     From there, click on the campaign that you would like to examine.     This will open up a...
TO VIEW USER REPORTS, GO TO “REPORTS”, THEN “USERS".     This will open up the "Users" section, which tracks the login activity of each user.   This section also allows admins to see the how many contacts a user has reached out to, how many ass...
There are two ways to view external website reports. For a brief overview go to "Reports" and then "Web", and then click on the subsection also labeled "web".     The "Stats and Activity" box will show the total visits to each website that you are t...
To export an item from the Asset Report to your hard drive, first, go to the "Reports" section and then select the "Asset Report". The select the report that you would like to export. Finally click on the export icon.
For an overview of how your organizations are performing, go the "Report" section and then select "Organizations". This will give you a breakdown of the resources and performance of each organization in your group.
How do I download my exported reports? FEATURE: You may download multiple reports you export from Mindmatrix. WHO WILL BE USING THIS? Marketing managers and Channel Managers in particular; but any users who wish to log a history of reports in Mindm...
FEATURE: This feature will provide the User to observe the social drip campaigns of all the Users he/she has access to. WHO WILL BE USING THIS? This report will provide information of social drip campaigns of all the Users for whom the logged-in Use...
FEATURE: These enhancements in email drip campaign's summary report is as requested by Datto and will be done for all in general. WHO WILL BE USING THIS? These are just modifications to existing summary report and hence will provide more information...
Goto Report > External Tracking > Sites See the detailed Report of the Website Visits, such as total visits, unique visits and the pages which the contacts have visited. You can click on the number of contacts in order to know the detail of the contacts...