Notice - Syncing CRM To Dos or Activities is temporarily disabled until March 16, 2018 - Powered by Kayako Help Desk Software
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News
Feb
28

Mindmatrix is temporarily disabling syncing activities from Mindmatix AMP to CRMs until the release of an update scheduled for March 16, 2018. 

Why are we disabling integrations until the release this update?

Recent API changes have required additional work from our development team to update the activity syncing functionality. In order to release this update safely, we have disabled this feature until the release is ready for all clients.

What changes will this update include?

The update planned for March 16th will improve the reliability of pushing to do tasks or activities to your CRM and remove an issue found with a recent change to Connectwise and Autotask APIs.

What should I do if I still want to receive notifications from Mindmatrix while this feature is disabled?

If you have CRM integration and still would like to receive notifications from Mindmatrix, we recommend enabling email notifications until this update is released.

To stay on top of your alerts, you can enable email notifications instead by following instructions found here.

If you have any questions or need assistance, please email our team at support@mindmatrix.net.

 


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